Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information"). The types of information we collect include:

• Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, and email address.
• Commercial Information: Records of logistics services purchased, obtained, or considered, and other consuming histories.
• Geolocation Data: Real-time tracking of shipments and physical location of cargo for safety and delivery accuracy.
• Professional Data: Company name, job title, and business contact information for corporate accounts.

2. How We Use Your Information

Dupcheshwor Logistics uses your data for the following business purposes:

3. Data Security & Retention

We maintain administrative, technical, and physical safeguards designed to protect your Personal Information against accidental, unlawful, or unauthorized destruction, loss, alteration, or access.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. This includes "Essential Cookies" for site functionality and "Analytical Cookies" to understand how users interact with our tracking portal. You can manage your cookie preferences through your browser settings at any time.

5. International Data Transfers

As a global logistics provider, your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure all international transfers comply with standard contractual clauses (SCCs).

6. Your Privacy Rights

Depending on your location (such as the EU or Australia), you may have the following rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to correct inaccurate data).
• The right to object to our processing of your personal data.
• The right to data portability.